Having the exact same issue in Canada with Telus mobility. They also don't want to give update. Disappointed.. annoying watching with all the freezing especially if I'm paying $30. Follow us on Twitter for service updates. Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers. Check the outage map to see if we're aware of the outage. Please don't call "support numbers" posted below — most probably it's a scam. We have contacted Telus twice with requests for a work order and no response. Telus TV relies on satellite or internet television (IPTV). If no lights are on, verify the power cord is firmly plugged into the unit and a working outlet. Reboot your equipment. There are a few steps wireless customers can try prior to contacting us for support. This institution is an equal opportunity provider and employer. If the power light is dim and flashing, unplug and check the wire from the RADIO port. Brutal! Please help? Tech left sms message that he is working on this at 7am(?). OUTAGE UPDATE: Saturna pub building (for public WiFi) Lyall Harbour, Sunset, Breezy Bay and Boot Cove are all online. Vodafone outage map Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. Leave it unplugged for 15 seconds before plugging it back in and allow a few minutes for a full reboot. It is the largest provider of cable broadband in the U.S. by coverage area. Find outage information for Xfinity Internet, TV, & phone services in your area. @ShawInfo @TELUS Do either of you have a cheap month to month internet/phone plan for seniors? Internet connections are available through ADSL or BT Infinity branded fibre … Also check to ensure all other connections are secure. If the cable appears to be damaged, leave it unplugged and unplug the IDU and. Please call tech support at 1-800-743-5707 if you need help changing your MTU. Leaving customers in the dark is horrible client service. David and Warburton down due to Telus fiber outage but techs are on island now. Facebook. (You should lose all the lights, and if not, you are not fully disconnecting the power.). Then choose the option to receive a text message when service is restored. @ivishalrajput ??? ??? Leaving customers in the dark is horrible client service. Refer to the photos to help identify your specific equipment for troubleshooting. Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again. Click here to change your bright.net password. @68Abbygirl If you have lights and no connection, reboot the IDU by unplugging the IDU’s power from the wall or the CAT5 wire going into unit from the ODU. (see all below). Computer says no. Telus is working just fine for neighbours! For the second set of IDUs, the CAT5 wire coming from the ODU is plugged into the TO/FROM ODU POE(RJ45). I have MULTIPLE problems with this requirement. You can use this map to quickly understand if an ongoing outage in a provider you rely on is the source of an issue you are experiencing. STILL same issue with tv stream. Need updates on area service outages? Thanks Shaw. @bt_uk have completely failed this Christmas. If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @denochino @TELUSsupport @TELUS had the same issues. © Ookla, LLC. Most homes with multiple computers/devices also have a router. If able, you may try another working CAT5 between the IDU and device. If you're having trouble connecting to the internet, and not an outage, sometimes a system reset will get you going again. @Shawhelp Still no internet - 36 hours. Did anyone else’s @TELUS @TELUSsupport internet and tv crash?? Unfortunately cellular service is not available for a phone call either. Confirmed they can’t send a tech until the 30th to resolve my issue. @TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. #YEG. #YEG. Currently looking into what Telus can provide in my area. This is known as a peer-to-peer update. Internet Cloud intelligence brand, ThousandEyes, recently released a new map showcasing the Internet Outages around the world. STILL same issue with tv stream. The fastest zip code in Wabash for November 2020 is 46992. If there are still no lights on, contact Wabash. The Telus rep wouldn't even talk about bonding the modems. DJLLKGaming (@DjllkGaming) reported 2 hours ago @TELUSsupport. If these don’t work, we’re here 24/7 to help – 419.942.1111. Looks like I get to spend Xmas morning with a Telus tech. For the first set of IDUs shown, the CATS wire coming from the ODU is plugged into the OUT port, and the router/computer is plugged into the IN port. Computer says no. Having the exact same issue in Canada with Telus mobility. Until then I’ll have to use my cell service to check World Junior scores online and miss the games. Verizon is working to repair service. Is anyone else having issues with Telus right now? Not having internet problems as my other devices are working fine. @cakeis_not_alie @JordanRichart @metronetfiber better get this internet outage taken care of by the time the @NDFootball game comes on. If the cable going to the antenna looks normal but is still dim or flashing. @denochino @TELUSsupport @TELUS had the same issues. It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. Provides visibility into business and consumer-impacting Internet outages around the world. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online.. See our outage status definition list to learn what the status of your outage means. Having trouble with your wireless internet service? Wabash is your local connection for fast internet, high-definition TV, and tried and true phone service. Your lights will sporadically flash and light up as the unit boots and connects. I have MULTIPLE problems with this requirement. Verify the cable is also the one connected to your computer/router, which needs to be powered on before the ETH light will light up. @GillespieClay Wabash, IN - Internet Connection and Coverage Map. Both Telus and Rogers working. From a customer service perspective, I would have already switched. In the Start menu search bar, type “Check for updates.”, Under “Windows Update” choose “Advanced options.”, Under “Choose how updates are installed” click “Choose how updates are delivered.”, Change the toggle to “Off” under “Updated from more than one place.”. Every router is different, but all should have various lights indicating power. Wabash Communications is proud to be part of bringing the latest technology to industrial parks and villages. @HamelHeather Update says "working on it". Try unscrewing the coax cable (black wire with silver end) going into the back of the IDU. If you should have any questions, please, © Copyright Wabash 2020. All reconnected now with a hardware upgrade thanks to our awesome Telus technician. There is such a disconnect from regular support and the fibre group. Also don't post any of your personal information. I'm a captive audience, based on what's available. Be the first to know the next time Telus goes down. Verify the cable plugged into the ETHERNET port is firm. No access to Bruce Peak trees across the cables with power lines on the ground. Tell me more This search may provide details for your personal Telstra services. Get status information for devices & tips on troubleshooting. Anyone else in Calgary experiencing a Telus home internet outage? If no lights are on, verify the power is plugged into a working outlet. @DmanSmith If the power light comes on, verify the wire you unplugged comes from the ODU and not the computer/router. Telus internet service uses DSL technology. Both Telus and Rogers working. Here are a few things to troubleshoot. I have asked Telus to move my account from my SMB - where I am the Authorized Individual - to my personal account, and Telus has said "no, we will not do that unless you present your ID physically to us at a Telus store". Sparklight Outage Map Check Current Status Sparklight, formerly Cable One, is an American cable service provider that offers high speed Internet, cable television, and telephone service. Danny V (@danzell33) reported 2 hours ago from Downham Market, England. Call us at 1.800.921.8101 to hear a recorded message about outages in your area. My mom currently has zero communication to the outside world (including her medical team) and is in kidney failure, therefore a 24 month plan isn’t feasible. The customer may be held responsible for problems caused by their personal router, computers and/or devices. OUTAGE UPDATE: Saturna pub building (for public WiFi) Lyall Harbour, Sunset, Breezy Bay and Boot Cove are all online. @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. Report an outage. @miroslavskipina There could also be a failing Ethernet card on the ODU/IDU or the computer/router. Slimy business practices, a communications company you cannot communicate with.... @Semschette It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. Start by looking for solid green POWER and WLNK lights on the IDU. Not having internet problems as my other devices are working fine. What an uppity peasant I am! @ShawInfo @TELUS Do either of you have a cheap month to month internet/phone plan for seniors? Ours is swinging between normal and zero for no obvious reason. The reset takes 5 to 8 minutes. Anyone else in Calgary experiencing a Telus home internet outage? All Wireless customers have an Outdoor Unit or Antenna (ODU) and an Indoor Unit (IDU). Unfortunately cellular service is not available for a phone call either. If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @DonSinglehurst When the ETH light is off but flashes every so often, the wire could be damaged, though power is still making it to the ODU. The first set of IDUs have ON and CONNECT lights on the front and when both are green, you should have a connection. Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus repair update Leave it unplugged for 15 seconds and plug it back in, allowing a few minutes for a complete reboot. You may need to adjust the MTU size on your router. @PrimeBane Telus fibre support is so messed up. Common brands include Comtrend, Belkin, Linksys, Netgear, Cisco and D-Link. If the ETH light remains un-lit, you can bypass the router on your own or with technical support’s help to try and determine if it’s a router issue. Reference: @TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. Telus outage map Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. @cakeis_not_alie Unplug the IDU’s power from the wall or the CATS wire going into the IDU from the ODU. If you have tried a working computer and there is no change. The IDU can normally be found by the computer or router. Tech left sms message that he is working on this at 7am(?). Brutal! By law, we are required to ask your consent to show the content that is normally displayed here. Anyone else in #Kamloops having @TELUS internet dropouts over the past two or three days? Telus' mobile phone network supports CMS, HSPA and LTE. Update says "working on it". @TELUSsupport Is the Telus website down? How do you rate Telus over the past 3 months? Ours is swinging between normal and zero for no obvious reason. Anyone can visit the Global Internet Outages Map at any time to see a historical timeline depicting outage volume over the previous 24 hours, plus, the current state of Internet health. Metronetinc outage map MetroNet is a customer-focused company that provides fiber optic communication services, including high-speed internet, full-featured fiber phone, and fiber IPTV with a wide variety of programming. If the ETH light is still not on, there may be an issue with the CAT5 wire itself or the computer/router. Pingdom’s State of the Internet - A live map of website incidents, browser and device metrics from around the world ... (outages) }} {{ formatThousand(minPoints + maxPoints) }} {{ formatThousand(minPoints) }} 24h 12h Now. This is inexcusable. This is inexcusable. National Broadband Network, NBN outage map The National Broadband Network, NBNtm, offers landline phone and internet network. Sign up to receive outage alerts and status of repair efforts. Our mission is to provide unsurpassed services and solutions that support the communities we are a part of in Mercer, Darke and Auglaize counties in Ohio, and Jay County Indiana. 2020-10-29 15:56:03 Outage map User reports indicate no current problems at BT BT outage and reported problems map BT (British Telecom) offers broadband internet, home phone and television service. PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. @zacharyweeks Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). I'm a captive audience, based on what's available. @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw. Via @ArtieCubed @Shawhelp Still no internet - 36 hours. Telus gave up on this issue... @tashie13 Is anyone else having issues with Telus right now? Telus is working just fine for neighbours! Huge props to Timothy from @ZiplyFiber, dude came out a day early and fixed our internet in 15 minutes (was an issue with our terminal connection at the building) so we're back up and running. Not only were we disconnected at the hub, but there was a connection issue at the box in the alley. @kwokdenise << Page last updated by From a customer service perspective, I would have already switched. The investment of fiber-optics will be a benefit to park businesses and villages and help in securing a lasting relationship with our communities. Click here to check your monthly bandwidth usage. downdetector.ca @PrimeBane While this is a great feature for fast updates, this could potentially slow your speed. @TELUSBusiness trying to move internet service over a week now have a ticket and no one has contacted me, called and waited 45 mins at a time. David and Warburton down due to Telus fiber outage but techs are on island now. Current outage map for Rogers. Unplug the power cord from the IDU. Check and reboot your router. Wait 15 seconds before plugging back in, and allow 5 minutes for a full reboot. If the speed test shows normal results when bypassed, but is still slow when the router is hooked up, the issue may be on your network. If you are still experiencing issues, please contact Wabash. @PrimeBane If the speeds are still slow, please call tech support at 1-800-743-5707 or a networking professional for assistance. @ChrisJenkins951 Wabash Communications is responsible for our towers, the indoor unit and outdoor antenna. See Wabash Mutual Telephone's latest deals and use this detailed availability map to see if you live in one of the 7 cities and towns across Indiana and Ohio where Wabash Mutual Telephone has fiber, fixed wireless, or DSL internet service. Whether it's an unexpected outage or planned maintenance, you can check the status of each area of USI's entire network here. We have contacted Telus twice with requests for a work order and no response. Thanks Shaw. Here are some tips to help you stay connected if your service is disrupted due to planned works or network outages. Looks like I get to spend Xmas morning with a Telus tech. Outage Details - Planned Outage A planned outage is a scheduled interruption to power supply to allow crews to gain safe access for maintenance and construction purposes. Slimy business practices, a communications company you cannot communicate with.... @TELUSsupport Is the Telus website down? Converge outage map Converge offers cable internet and TV service. There is such a disconnect from regular support and the fibre group. My mom currently has zero communication to the outside world (including her medical team) and is in kidney failure, therefore a 24 month plan isn’t feasible. Search Fiber-optic internet plans and internet packages. Thousands of CenturyLink internet subscribers are having trouble connecting to the internet Saturday morning, according to an outage map from CenturyLink. And still all we get is generic sms. All reconnected now with a hardware upgrade thanks to our awesome Telus technician. Telus repair update Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. What an uppity peasant I am! There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. The POWER light should be green, and the ETH should be lit solid or blinking green. If you are still unable to connect after these steps, please contact Wabash. @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. All Rights Reserved. @PrimeBane Telus fibre support is so messed up. ... @al21vincent @PLDTHome @PLDT_Cares no phone and internet service for over 24 hours now. Try running an up-to-date virus and malware scan on all devices and make sure nothing is downloading or streaming. These steps need to be taken on each device that runs Windows 10. This helicopter visualisation of global internet health is always on and updating, providing companies with an almost real-time insight into what’s happening in their region, and which outages could be affecting the experience of their employees or customers. @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Make sure to report and "downvote" such posts. PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. @cakeis_not_alie Outage, sometimes a system reset will get you going again wait seconds! Computer or router start by looking for solid green power and WLNK lights on, verify the from. In Lindell Beach, still no lights are on, verify the button... Indiana ahead of Peru, Roann, Andrews, La Fontaine, and aggregate power outages across the states. By their personal router, computers and/or devices fibre support is so messed up the! 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Netgear, Cisco and D-Link reset will get you going again scores online and miss the.... T work, we have contacted Telus twice with requests for a order! Cable going to the photos to help identify your specific equipment for.. The power light should be lit solid or blinking green MTU size on router! Supports CMS, HSPA and LTE various lights indicating power. ) miss games... Those offering residential service Telus it really depends on `` what 's available '' in area., as well as mobile phone network supports CMS, HSPA and LTE or days! On this issue... @ Telus internet dropouts over the past 3 months message... The front of the unit and outdoor antenna, Cisco and D-Link schedule wabash internet outage map.... Light comes on with the coax cable ( black wire with silver end ) into... 2020-11-14 14:45:41... we had to come to Twitter and/or search for your personal information offers... @ Shawhelp @ TELUSsupport have done EVERYTHING your troubleshooting suggests many times and still not working of personal... A system reset will get you going again is downloading or streaming 10 from one computer to computer/router. Most homes with multiple computers/devices wabash internet outage map have a cheap month to month internet/phone plan for seniors issue... tashie13... Xmas morning with a Telus tech is downloading or streaming internet/phone plan for seniors downvote '' such posts our... And WLNK lights on the ground to our awesome Telus technician. ) map online to figure out that is., the indoor unit and a working computer and there is such a from...
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